Shipping policy
Please consult your local authorities regarding the import regulations for sensitive and toy blasters products. IFB.SG are not responsible for any packages delayed, held, or seized by customs at the destination.
Shipping Policy
Order Processing
All orders are processed on the next business day (Monday to Friday, excluding weekends and Singapore public holidays). Once your order has been processed, shipping updates and tracking information will be sent via email.
Warehouse Locations (Singapore / China) & Split Fulfillment
Some products are stocked in different warehouses and may be unique to a specific warehouse location.
- Warehouse selection (where available): For selected products, customers may choose the shipping origin (Singapore or China) on the product page.
- Warehouse fixed items: If a product is only available in one warehouse, it will ship from that warehouse and cannot be changed.
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Multiple warehouses in one order: If your order contains items from different warehouses (or items that require separate packing due to availability/weight), IFB will split the order and ship from the relevant warehouse(s).
- You may receive multiple shipments and multiple tracking numbers.
- Packages may arrive on different days.
Domestic Shipping (Singapore)
We aim to deliver all domestic orders within 2–5 business days after processing, depending on your location and the selected shipping method. Shipping charges will be calculated and displayed at checkout.
International Shipping
We offer international shipping to many destinations worldwide.
- Availability: Certain items may be unavailable for international shipping due to destination restrictions, size/weight limitations, carrier rules, or customs risk.
- Shipping Charges: Rates will be calculated at checkout based on your location and order size.
- Delivery Time: International orders generally take 8–25 business days to arrive, depending on the destination and customs processes. Customs delays are outside our control; delivery times are estimates.
- Customs, Duties, and Taxes: Your order may be subject to import duties, taxes, or VAT upon arrival in your country. These fees are the responsibility of the customer and are not included in the shipping fees paid at checkout.
Tracking Your Order
After shipping, you will receive an email notification with a tracking number to monitor your package. Please allow 24–72 hours for tracking information to show movement or update in the carrier’s system (especially for international shipments).
If you have not received your order within 25 days of the shipping confirmation email, contact us at order@idealfoamblaster.com with your name and order number for assistance. If your order was split into multiple shipments, please include all tracking numbers in your message for faster support.
Last updated: January 1, 2026